Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of the services provided by Vermax AI, operated by Lee Geoffrey Handley (“Vermax AI”, “we”, “us”). By signing up for or using our services, you agree to these Terms.

2. Services

Vermax AI provides AI-powered lead automation services for real estate professionals, including automated email follow-up sequences, lead qualification, and associated analytics. Services are provided on the plan you select at signup (Starter, Growth, or Pro).

3. Subscriptions and Payment

• All plans require a one-time setup fee and a recurring monthly subscription, billed in advance.
• A 7-day trial period applies from the date of your first payment. You may cancel within 7 days for a full refund of the monthly fee. The setup fee is non-refundable after 7 days.
• After the trial period, all fees are non-refundable except where required by law.
• Payments are processed by Stripe. By providing payment details, you authorise us to charge your payment method on a recurring basis.
• We reserve the right to update pricing with 30 days’ notice to existing subscribers.

4. Cancellation

You may cancel your subscription at any time by contacting us at hello@vermaxai.com. Cancellation takes effect at the end of your current billing period. We do not provide prorated refunds for partial months.

5. Acceptable Use

You agree not to use Vermax AI to:

• Send spam or unsolicited communications in violation of applicable law (including CAN-SPAM)
• Harass, threaten, or harm any individual
• Engage in any unlawful activity
• Attempt to reverse-engineer or circumvent any security measures
• Share your account credentials with unauthorised third parties

You are solely responsible for ensuring your use of our services complies with all applicable laws and regulations, including real estate advertising rules in your jurisdiction.

6. Your Data

You retain ownership of any lead data, contact lists, and content you provide to us. By using our services, you grant us a limited licence to process that data solely to deliver the services. We will not use your data for any other purpose. See our Privacy Policy for full details.

7. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted access. We are not liable for any losses arising from service downtime, interruptions, or technical failures. We will provide reasonable notice of planned maintenance where possible.

8. Limitation of Liability

To the maximum extent permitted by law, Vermax AI shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability to you for any claim shall not exceed the amount you paid us in the three months preceding the claim.

9. Intellectual Property

All content, software, and technology comprising the Vermax AI platform is owned by or licensed to us. You may not copy, modify, distribute, or create derivative works from our platform without our prior written consent.

10. Termination

We reserve the right to suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. In such cases, no refund will be issued.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved in the courts of New Castle County, Delaware.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We will provide 14 days’ notice of material changes.

13. Contact

Questions about these Terms? hello@vermaxai.com