Privacy Policy

1. Who We Are

Vermax AI is operated by Lee Geoffrey Handley, a sole trader based in the United Kingdom (“we”, “us”, or “our”). We provide AI-powered lead automation services to real estate professionals in the United States. You can contact us at hello@vermaxai.com.

2. Information We Collect

We collect information you provide directly, including:

• Contact details (name, email address, phone number)
• Business information (brokerage name, market area)
• Information about your current lead follow-up processes
• Payment information (processed securely by Stripe — we do not store card details)

We also collect technical data automatically, such as IP address, browser type, and pages visited, via standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Deliver and improve our services
• Send you the free lead & follow-up audit you requested
• Communicate with you about your account and our services
• Process payments and manage billing
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Data Sharing

We share your information only with trusted third-party service providers necessary to operate our business, including:

• Stripe — payment processing
• Google Workspace — email and communication
• Instantly.ai — email outreach platform
• Tally — intake form processing
• Calendly — appointment scheduling

All providers are bound by their own privacy policies and applicable data protection laws.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you close your account, we will delete or anonymise your data within 90 days, unless we are required to retain it by law.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information. To exercise any of these rights, contact us at hello@vermaxai.com.

If you are based in the European Economic Area or United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

7. Cookies

We use essential cookies necessary for the website to function and analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact

For any privacy-related questions or requests, please contact: hello@vermaxai.com